Privacy Policy

Information you provide: When you create an account, we collect your username, email address, password, date of birth, and optional profile information such as your display name, bio, profile picture, and location. If you participate in our Creator Program, we also collect payment information, tax identification numbers, and payout details.

Content you create: We collect the content you post, including videos, live streams, photos, comments, messages, group posts, challenge submissions, and any associated metadata such as captions, hashtags, and timestamps.

Automatically collected information: When you use the Service, we automatically collect your IP address, browser type, operating system, device identifiers, referring URLs, pages visited, links clicked, and interaction data such as watch time, likes, and shares. We also collect location data derived from your IP address.

Information from third parties: If you sign up or log in through a third-party service (such as Google or Apple), we receive your name, email address, and profile picture from that service as authorized by your privacy settings.

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your experience, including content recommendations, suggested creators, and trending feeds
• Process transactions, tips, subscriptions, and creator payouts
• Send you service-related communications, including account verification, security alerts, and policy updates
• Send promotional communications (with your consent), such as new features, challenges, and community events
• Detect, prevent, and address fraud, abuse, security issues, and violations of our Terms of Service
• Analyze usage patterns and trends to improve our platform and develop new features
• Enforce our Community Guidelines and moderate content
• Comply with legal obligations and respond to lawful requests

We may share your information in the following circumstances:

• Public profile and content: Your username, profile picture, bio, and public content are visible to all users and may be indexed by search engines.
• Service providers: We share data with third-party service providers who perform services on our behalf, such as hosting, analytics, payment processing, email delivery, and customer support.
• Legal compliance: We may disclose your information when required by law, in response to legal process, or to protect the rights, property, or safety of mukbangs.com, our users, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With your consent: We may share your information in other circumstances with your explicit consent.

We do not sell your personal information to third parties for advertising purposes.

We use cookies, local storage, and similar technologies to recognize you, remember your preferences, understand how you use our Service, and improve your experience. These include:

• Essential cookies: Required for authentication, security, and core platform functionality.
• Analytics cookies: Help us understand how users interact with the Service so we can improve features and performance.
• Preference cookies: Remember your settings, such as theme preference (light/dark mode), language, and notification preferences.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Content you have shared publicly (such as videos and comments) may continue to exist in cached or archived forms even after account deletion. Other users who have saved, shared, or interacted with your content may retain copies.

Transaction records and payment information are retained for a minimum of 7 years to comply with financial and tax regulations.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Portability: Request a machine-readable copy of your data.
• Opt-out: Unsubscribe from promotional emails at any time using the unsubscribe link in each email or through your notification settings.

To exercise any of these rights, please contact us at privacy@mukbangs.com. We will respond to your request within 30 days.

The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us at privacy@mukbangs.com so we can take appropriate action.

mukbangs.com is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

We take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy, including standard contractual clauses approved by relevant data protection authorities.

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS), encryption at rest, access controls, and regular security audits.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service, updating the "Last Updated" date, and sending you an email notification when appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@mukbangs.com
• Contact page: mukbangs.com/contact
• Mailing address: mukbangs.com, Inc., Los Angeles, CA, United States